I waited on hold over one hour on the HP tech support phone line today and I finally gave up when my ear was tired from holding the phone against my head, and I couldn't stand to listen to the HP promo recording any more than about 1500 times. I'm now waiting for the HP Chat Support, and it has said 'Estimate: 1 minute or less' waiting time for the last 15 minutes, and I've been waiting over a half hour total now. Will I be able to get the Windows 8 license number or serial number from HP for this specific HP Notebook? If I set up the Windows 8 OS on this new HP Notebook with my name, etc., then I believe that will claim this specific copy of Windows 8, and then I will not be able to trade it for a Windows 7 installer disc in its place.

what if someone needs to do a full OS re-install?īut for this purpose, I want to ask Microsoft if they will allow me to downgrade to Windows 7 for this brand new HP Notebook that came with Windows 8 pre-installed, and I will relinquish my unused Windows 8 license number back to them, and have them send me a Windows 7 installer disc. I'm looking for the Windows 8 license or serial number that came pre-installed on my brand new HP Notebook before setting up the OS at all.Ī Windows 8 installer disc did not come with this new HP Notebook that I purchased at a brick and mortar store, and I guess that's the way they come now, with no OS installer discs included, which seems crazy.

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Windows 8 serial number use twic